FAQs
Find answers to commonly asked questions about QTY and its services. Can't find your answer? Feel free to contact us.
ContactWith QTY Connect, the process becomes simpler and more efficient. You only need your own phone, no additional hardware required. This means employees don't have to spend time issuing, collecting, charging, or cleaning equipment; QTY Connect allows you to communicate the estimated wait time, providing customers with better information. You can easily share links to Social Media and newsletters. QTY Connect enables you to gather valuable feedback, and the platform provides comprehensive management information, including data on average waiting times, allowing you to analyze and improve performance.
No, that's not necessary! When you scan the QR code, a browser window opens displaying your queue number immediately. Through the Web App, you can track the status of your order.
By default, the QTY Web App opens in your preferred browser. As long as you keep the browser open, QTY keeps you updated. You can also receive notifications via WhatsApp, email, or SMS.
Once a transaction is completed and a QR code is generated by QTY Connect, it is valid for 24 hours. This means you can open the link from the screen or receipt. After 24 hours, it is automatically deleted.
Yes, QTY Connect currently supports Dutch, English, and German. You can easily switch between languages. The QTY Web app automatically opens in the preferred language of your browser.